Open Positions Announcement
June 30, 2008

Bilingual Call Ctr Operator (EWT) part-time #030805         
N. Serrata
Provides appropriate routing handling of all incoming telephone calls for the health center.  Diverts call to voice mail locations as needed or records and distributes accurate messages.  Answers all telephone inquiries regarding the daily appointment schedule, provider/clinic staff availability, and general patient information.

Requirements: High school diplomas and one year related medical office or customer services experience.  Switchboard operator experience preferred. Strong interpersonal skills and ability to communicate effectively in Spanish and English required.  Bilingual (Spanish/English) required.
Grade: 7

Bilingual Certified Medical Assistant (EHP) #040811          
I. Fernandez
Assists professional clinical staff by performing routine patient care, laboratory and clerical procedures to support the delivery of patient care.

Requirements: Completion of Medical Assistant program; one to two years experience preferred. Experience working with all populations in family practice models a plus.  Bilingual (Spanish/English) required. Certified by the American Association of Medical Assistants.
Grade: 8

Bilingual Certified Medical Assistant,  flex/casual(EHH) #040812  
N. Santiago
Assists professional clinical staff by performing routine patient care, laboratory and clerical procedures to support the delivery of patient care.

Requirements: Completion of Medical Assistant program; one to two years experience preferred. Experience working with all populations in family practice models a plus.  Bilingual (Spanish/English) required. Certified by the American Association of Medical Assistants.
Grade: 8

Bilingual Certified Medical Assistant (WT) #060804
M. Corona
Assists professional clinical staff by performing routine patient care, laboratory and clerical procedures to support the delivery of patient care.

Requirements: Completion of Medical Assistant program; one to two years experience preferred. Experience working with all populations in family practice models a plus.  Bilingual (Spanish/English) required. Certified by the American Association of Medical Assistants.
Grade: 8

Bilingual Certified Medical Assistant (HP) #060802                           
I. Fernandez
Assists professional clinical staff by performing routine patient care, laboratory and clerical procedures to support the delivery of patient care.

Requirements: Completion of Medical Assistant program; one to two years experience preferred. Experience working with all populations in family practice models a plus.  Bilingual (Spanish/English) required. Certified by the American Association of Medical Assistants.
Grade: 8

Bilingual Certified Medical Assistant (HP) #060801
I. Fernandez
Assists professional clinical staff by performing routine patient care, laboratory and clerical procedures to support the delivery of patient care.

Requirements: Completion of Medical Assistant program; one to two years experience preferred. Experience working with all populations in family practice models a plus.  Bilingual (Spanish/English) required. Certified by the American Association of Medical Assistants.  Phlebotomy experience a plus.
Grade: 8

Bilingual Certified Medical Assistant (HH) #060809
N. Santiago
Assists professional clinical staff by performing routine patient care, laboratory and clerical procedures to support the delivery of patient care.

Requirements: Completion of Medical Assistant program; one to two years experience preferred. Experience working with all populations in family practice models a plus.  Bilingual (Spanish/English) required. Certified by the American Association of Medical Assistants.  Phlebotomy experience a plus.
Grade: 8

Bilingual Childcare Worker (EHP) (casual p/t) #060709      
E. Plaisier
Provide childcare services to clients of Healthy Women/La Vida Sana program, plans and conducts activities for parents and children participating in drop-in/episodic care during medical visits, and/or health education sessions. Will work collaboratively as needed with members of Comprehensive Services Department. Flexibility with schedule. Will attend mandated meetings. Other duties as assigned.

Requirements: High school diploma or equivalent. 20 hours of child care training. 2-5 years of experience in child development. Bilingual (Spanish) required. CPR and first-aid training desired.
Grade: 6

Bilingual Medical Records Clerk (EWT) #110704    
D. Sanks
This position responds to all requests for patient charts for clinic, audits, studies, and other operational needs. This position covers the release of information area, index and scanning.  Performs tasks in a timely manner and according to department guidelines.  Accuracy and efficiency is imperative for the protection of Erie Family Health and the patient’s privacy. Confidentiality and HIPAA compliance required for all actions.

Requirements: High School graduate or GED. Bilingual (Spanish) required. Medical Office Assistant certification preferred. Health Sciences or equivalent experience in health information management department; 1 year preferred. Office experience preferred. PC knowledge and experience preferred
Grade: 5

Bilingual Service Clerk,  Temporary/casual (EHH) #040813
N. Santiago
Works under the direct supervision of Family Practice Team Leader, or the health center Head Nurse. Is assigned to a specific specialty area team including Family Practice, Pediatrics, Adult or OB. Provides clerical support to all providers in assigned area, greets registered patients for appointments at the assigned location and collaborates with other team members to assist patient walk-ins.

Requirements: Bilingual (Spanish/English) required. High School Diploma Required. One year experience in medical office or equivalent experience in two or more patient support areas including patient reception, registration and appointment. Computer and office machine skills. Excellent customer service and interpersonal skills. Ability to provide in a team-oriented environment.
Grade: 5

Community Health Nurse, RN (HH) #060810          
N. Santiago
Plans, organizes and directs the activities of the Patient Care Services staff including CMA’s assigned to a specific team in the health center. Assists with program development and evaluation; serves as interdepartmental liaison.  Assists the Director, Patient Care Services in planning, scheduling, implementation and evaluation of daily patient visits and clinical operation of team activities. Provides education to patients and families. Reviews medical records to assure compliance with clinical documentation standards.  Provides emergency RN assessment and triage; administers medications and assures maintenance of a safe patient care environment. 

Requirements: Current RN Illinois license and CPR Certification.  One to two years experience in community health nursing or ambulatory care preferred. Demonstrated cultural competency to work in a low income, minority environment. Bilingual (Spanish/English) desired.
Grade: 14

Community Health Nurse, RN (EWT) #020908       
D. Sanks
Plans, organizes and directs the activities of the Patient Care Services staff including CMA’s assigned to a specific team in the health center. Assists with program development and evaluation; serves as interdepartmental liaison.  Assists the Director, Patient Care Services in planning, scheduling, implementation and evaluation of daily patient visits and clinical operation of team activities. Provides education to patients and families. Reviews medical records to assure compliance with clinical documentation standards.  Provides emergency RN assessment and triage; administers medications and assures maintenance of a safe patient care environment. 

Requirements: Current RN Illinois license and CPR Certification.  One to two years experience in community health nursing or ambulatory care preferred. Demonstrated cultural competency to work in a low income, minority environment. Bilingual (Spanish/English) desired.
Grade: 14

Facilities Manager (EH) #030804     
Z. Atia
Oversees all facility repairs, maintenance, and housekeeping activities to assure cleanliness, safety and functionality of all Health Center facilities. Works collaboratively with Building Manager at Erie House and landlords or superintendents at facilities leased to Erie. Represents Erie as superintendent of all property spaces leased & owned by Erie.

Requirements: High School Diploma/Associate degree preferred or equivalent experience. Demonstrated competency in building maintenance and physical plant systems including HVAC, plumbing, electrical, housekeeping and carpentry. Five years related experience including supervision of maintenance staff property management and services contract review/oversight. Knowledge of OSHA and ADA regulations and standards. Proven skills in project management required. Strong verbal and written skills are required. Knowledge of Excel & word. Ability to multi-task. Successful experience as a manager required.
Grade: 13

Family Practice Physician (EHP) #050707-08          
F. Castillo
Will provide comprehensive primary health care service to Health Center patients in the prevention, diagnosis and treatment of disease. Acts as primary health care provider with the scope of his/her primary care specialty. Performs physical examinations on new and return clients. Refers patients to specialists as necessary. Documents all patient care activities. Maintain a productivity level necessary to reach mandated annual level of encounters.
Requirements:  Board Certified in specialty, MD or D.O licensed physician in Illinois. At least 3 years of experience in community health preferred, proficiency in medical Spanish required. OB skills required. Obstetrics call and hospital privileges at Illinois Masonic Hospital required.
Grade: 20

Finance Director (EWT) #040810    
Z. Atia
Under the general direction of the Chief Financial Officer, the Director of Finance directs and oversees all general accounting and patient billing functions and establishes appropriate internal controls necessary to ensure accurate accumulation and reporting of financial data and the preparation of materially accurate financial statements. Ensures the success of the annual audit.

Requirements: Bachelor’s degree in accounting or finance required with core knowledge of accounting principles, CPA preferred a plus. 5 to 7 years directly related accounting and management experience preferred in health care nonprofit with grant funding or FQHC. Knowledge of fund-based accounting systems; proficient in using computer based spreadsheet and accounting applications. Demonstrated ability to supervise, lead, instruct and develop employees.
Grade: 16

Housekeeping (Part-time - casual) (All sites) #110706         
M. Olmos
Floater to cover absences of all site housekeeping personnel. Performs general daily cleaning in facility areas including dusting, vacuuming, and trash removal. Cleans and services clinical work areas, exam rooms, restrooms, laboratories, and hallways.

Requirements: Basic literacy skills, and must be available to work part time evening hours. Housekeeping skills preferred, not required. Bilingual (Spanish/English) preferred, not required.
Grade: 4

Internist (EWT) #040805      
T. Handy
Provide comprehensive primary health care services to Health Center patients in the prevention, diagnosis and treatment of disease. Acts as primary health care provider within the scope of his/her primary care specialty (Internal Medicine).

Requirements: M.D. or D.O. from accredited institution. Licensed as a physician in Illinois. Federal DEA license. Board certified or Board eligible in specialty. CPR certification. Bilingual (Spanish/English) preferred.
Grade: 20

Patient Accounts Representative – Billing Department (EWT) #060807     
G. Norena
Works under the direct supervision of the Patient Accounts Supervisor. The position performs daily billing and follow up activities. A key element of the position is the timely handling of rejections. Position requires extensive knowledge of Commercial,Managed Care, Medicaid and Medicare billing as well as experience in electronic clearinghouse billing and basic physician coding for billing.

Requirements: HS Diploma or equivalent. Medical Office certification preferred, Coding Certification a plus. Experience: 2 years or more physician billing and collection experience preferred. Familiarity with Medicare and Medicaid billing rejection, commercial billing and computer oriented.  Professional customer service skills, team player and bilingual (Spanish).
Grade: 7
 
Pediatrician (all sites, FT) #050803   
S. Naureckas
Will provide comprehensive primary health care service to Health Center patients in the prevention, diagnosis and treatment of disease. Acts as primary health care provider with the scope of his/her primary care specialty. Performs physical examinations on new and return clients. Refers patients to specialists as necessary. Documents all patient care activities. Maintain a productivity level necessary to reach mandated annual level of encounters.

Requirements:  Board Certified in Pediatrics. Licensed physician in Illinois. At least 3 years of post residency experience in community health preferred, proficiency in medical Spanish required.
Grade: 20

Pediatrician (all sites) (On Call/Occasional) #060715          
S. Naureckas
Will provide comprehensive primary health care service to Health Center patients in the prevention, diagnosis and treatment of disease. Acts as primary health care provider with the scope of his/her primary care specialty. Performs physical examinations on new and return clients. Refers patients to specialists as necessary. Documents all patient care activities. Maintain a productivity level necessary to reach mandated annual level of encounters.

Requirements:  Board Certified in Pediatrics. Licensed physician in Illinois. At least 3 years of experience in community health preferred, proficiency in medical Spanish required.
Grade: 20

Physician, Obstetrics and Gynecology (EWT) #100615, 100701     
D. Buchanan
Provides comprehensive primary women’s health care services to Erie patients including prevention, diagnosis and treatment of disease. Hospital practice includes labor and delivery as well as gynecological surgery relevant to general obstetrics and gynecology. This physician serves as an expert consultant for other primary health care providers at Erie. Outpatient work includes primary care management of general obstetrics and gynecology, gynecological consultation, and office-based procedures such as ultrasound, colposcopy and LEEP. Refers patients to specialists as necessary. Documents all patient care activities. Maintains a productivity level necessary to reach mandated annual level of outpatient encounters and deliveries.

Requirements:  Board Certified or board eligible in specialty, MD or D.O, licensed physician in Illinois. At least 3 years of experience in community health or with a similar patient population while in training is preferred. Proficiency in medical Spanish required.
Grade: 20

RN, (SBH)      
A.Valukas
Works in elementary school based setting on Chicago’s Westside to provide quality care to students and the larger community.  Works as part of an interdisciplinary team including Nurse Practitioner, behavioral health, health educator, medical assistant and office manager.  Collaborates with providers in the delivery of patient care.  Participates in the development and implementation of individual, group and community education programs.  Provides direct patient care including, but not limited to the following:  triage assessment process of walk-in patients and telephone calls.  Delivers health education related to medication, diet, treatment of diagnosis, health promotion, prevention and exit health teaching.  Administers immunizations, OC refills and medications as ordered by provider, when necessary.

Requirements:  Knowledge and experience equivalent to that ordinarily acquired through completion of an Associate’s Degree or Bachelor of Science in Nursing.  Experience with a school setting and/or community based ambulatory care preferred.  One or more years in community health or Ambulatory nursing preferred.  Basic Life Support Certification.  Licensed to practice professional nursing in the State of Illinois.  Demonstrate cultural competency to work in a low-income minority environment.  Bilingual (Spanish) a plus.
Grade: 14

RN Consultant (EWT) #090706       
M. Ortiz de los Santos
Fulfills the Department of Human Services’ (DHS) expectations for the Chicago Family Case Management program.    Provides clinical nursing consultation services to all programs under Comprehensive Services Department at various Erie Family Health Center sites.   Refers and monitors the infant high risks referrals made to the City of Chicago department of Public Health Nursing under the Adverse Pregnancy Outcome Reporting System (APORS) criteria.   Facilitates training for the case managers. Works collaboratively with other members of Erie Family Health Center and DHS staff. Attends the Nurse Excellence Committee meetings as required by the grantor.  Collaborates with the Community Behavioral Health Team in the efforts to provide Behavioral Health services to the Chicago Family Case Management program (only applicable if the candidate is an LCPC, LCSW and/or has a background in psychiatric nursing).

Requirements: BSN degree and current Registered Nurse State of Illinois Licensure required. Bilingual (English/Spanish) preferred and bi-cultural competency required. Local travel required and valid Illinois driver’s license and auto insurance is also required. License Clinical Social Worker, License Clinical Professional Counselor and/or psychiatric nursing preferred. Experience working with the target population (pregnant women and infants) preferred.
Grade:14

Telephone Triage, RN (EHP) flex/casual: #010806, f/t: #040802  
R. Wallace
Utilizes clinical judgment, the nursing process, and decision support tools (protocol or guidelines) to provide care to individual patients over the phone. Applies human relation skills and customer service skills in providing patient care and establishing good rapport. Performs a systematic, comprehensive interview of the caller/patient to determine the urgency of the patient’s problem and makes referrals to the appropriate level of care within an appropriate period of time. Schedules same-day appointments or follow-up appointments and provides counseling, home treatment advice, and crisis intervention according to established protocols and standards of care.

Requirements: Graduate of an accredited school of nursing. Current Illinois R.N. License. CPR Certification. 1 to 3 years experience in community health setting or comparable experience. Knowledge in current concepts of medical-surgical, pediatric, obstetrics/gynecology, behavioral health, and pharmacology. Strong interpersonal and written communication skills. Bilingual (English/Spanish) required.
Grade: 14

Telephone Triage, RN (EWT) #050706        
D. Sanks
Utilizes clinical judgment, the nursing process, and decision support tools (protocol or guidelines) to provide care to individual patients over the phone. Applies human relation skills and customer service skills in providing patient care and establishing good rapport. Performs a systematic, comprehensive interview of the caller/patient to determine the urgency of the patient’s problem and makes referrals to the appropriate level of care within an appropriate period of time. Schedules same-day appointments or follow-up appointments and provides counseling, home treatment advice, and crisis intervention according to established protocols and standards of care.

Requirements: Graduate of an accredited school of nursing. Current Illinois R.N. License. CPR Certification. 1 to 3 years experience in community health setting or comparable experience. Knowledge in current concepts of medical-surgical, pediatric, obstetrics/gynecology, behavioral health, and pharmacology. Strong interpersonal and written communication skills. Bilingual (English/Spanish) required.
Grade: 14