Contact Us

MyErie (MyChart) Patient Portal

Erie patients can visit our new mychart patient portal at to message your provider, see your lab results, download your referrals, pay your bills and more.

Ask at the front desk or call 312.666.3494 for a link to set up your account after March 22, 2022.

Do not use for medical emergencies. If you are having a medical emergency, dial 911 or go to the nearest hospital emergency room.

Mail Address

Erie Family Health Centers
1701 West Superior
Chicago, Illinois 60622

Phone: 312.666.3494
Fax: 312.666.6228*

*Please do not use this fax number to send health information.

Leave Your Feedback

Patient satisfaction is very important to us. We welcome your feedback. Please contact Erie at Do not use this email for current health issues. Call us instead at 312.666.3494 or 847.666.3494.

You may also call Erie and leave a message on our patient feedback line: 312.432.2760. We will respond to your message within two business days. Do not use this number for current health issues. Call us instead at 312.666.3494 or 847.666.3494.

Contact the Joint Commission

At Erie, we are committed to providing high quality, patient-centered care. We are responsive to patient comments and concerns. However, if you would like to report a concern directly to The Joint Commission, you may do so using the following methods:



Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll-free U.S. telephone number, 8:30 to 5:00 p.m., Central Time, weekdays. 800.994.6610

Want Us to Join Your Community Event? Just Ask.

Please visit this page to submit your request for consideration.

Requests must align with and support the promotion of access to health, health education, and foster community engagement. Generally, a request must meet the following guidelines:

• 60-day notice for health fairs, cultural events, and festivals
• 90-day notice for sponsorships/health awareness campaigns

Note: Consideration may be given in special circumstances for events with shorter notice.

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