Paying for Your Visit

At Erie, no one is ever turned away because of their ability to pay. We accept patients who have insurance and patients who do not have insurance.

Erie Family Health accepts many different forms of insurance.

Payment is preferred at the time of service.

Please print and fill out the new patient intake form (below) prior to your visit, and bring it with you to your appointment:

New Patient Intake Form – English
Información del paciente nuevo – Español

Got questions?

Click here to send us an email.

Call us, then press 6.

All Medicaid Plans Accepted - Erie Must Be Assigned as PCP
  • Aetna Better Health Medicare-Medicaid Alignment Initiative (MMAI)
  • BlueCross Community 
  • BlueCross Community Medicare-Medicaid Alignment Initiative (MMAI)
  • CountyCare (Cook County residents only)
  • Humana Gold Plus Integrated (MMAI)
  • Meridian Health Plan of Illinois
  • Meridian Complete (MMAI) 
  • Molina Healthcare
  • Traditional Medicaid
  • Aetna Better Health of Illinois
  • YouthCare HealthChoice
Marketplace or Private Plans Accepted - HMOs Must Be Assigned to Erie as PCP

Please call 312.666.3494 to ensure your plan is accepted.

  • Aetna POS/HMO
  • Ambetter
  • Humana PPO/HMO/POS
  • Blue Cross Blue Shield (BCBS) PPO/ Blue Choice/Blue Choice Preferred
  • Cigna PPO/Local Plus/Open Access Plus
  • Cigna Plus with Northwestern Medicine affiliation
  • UnitedHealthcare PPO/HMO/POS
Medicare Plans Accepted - HMOs Must Be Assigned to Erie as PCP
  • Traditional Medicare
  • Aetna Medicare Advantage/MMAI
  • WellCare Exclusive/Edge Plans
  • MoreCare
  • United Healthcare MA PPO/HMO
  • Blue Cross Blue Shield (BCBS) Community
  • Humana Medicare PPO/MMAI
  • Tricare (Humana Military)

Patients without insurance or patients with high deductibles qualify for the sliding fee scale discount.

Patients without insurance are charged on a sliding fee scale, which is based on family size and household income. In order to qualify, patients must provide proof of identification, proof of family size, and proof of income. This information must be renewed every 12 months.

Proof of Income – English
Comprobantes de ingresos – español

You may also print, read, and fill out the below application and bring it to your next appointment to see if you qualify for this program.

Sliding Fee Scale Discount Application – English
Formulario para solicitar descuento de pago basado en sus ingresos – Español

Our front desk staff will use this information to determine your fee. And if you pay on the same day as your appointment, we will provide a discount.

Note: if you have questions about your bill, call 312-666-3494 (city) or 847-666-3494 (suburbs); press 1 for Spanish or 2 for English, then press 4 and then 3 to speak to our patient billing department.

If you have one of the Medicaid plans below, your plan provides free transportation to and from doctor appointments and pharmacy visits. Depending on which plan you have, you can get bus passes or a van/car ride.

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Call your plan 3 or more days before your appointment to schedule transportation.

Calling 10 days before your appointment is recommended to allow time to receive bus passes in the mail.

If you or a caregiver drive to appointments, mileage reimbursement from your insurance may be available. Call your plan 3 or more days before your appointment to ask about mileage reimbursement.

When you call your plan, be prepared to tell the representative:

• Your Name, Member ID or Medicaid ID, and Date of Birth
• Your destination address and appointment time
• If you need to make multiple trips in one day (to the doctor, then a pharmacy for example)
• If you need special accommodations (for example: you have a wheelchair, or you are traveling with an escort)

Aetna Better Health of Illinois

Call 1-866-329-4701
Options Available: Bus passes, van/car (when medically necessary), mileage reimbursement
For more information or questions about these transportation options, call your plan or visit your plan website.

Aetna Better Health Premier Plan of Illinois MMAI

Call 1-866-600-2139
Options Available: Bus passes, van/car, mileage reimbursement

Blue Cross Community Health Plan

Call 1-877-860-2837
Option Available: Van/car & Bus Passes
For more information or questions about these transportation options, call your plan or visit your plan website.

Blue Cross MMAI (Medicare Medicaid Plan)

Call 1-877-723-7702
Option Available: Van/car
For more information or questions about these transportation options, call your plan or visit your plan website.

CountyCare

Call 312-864-8200
Options Available: Bus passes, van/car
For more information or questions about these transportation options, call your plan or visit your plan website.

Humana

Humana Gold Plus Integrated (Medicare-Medicaid Plan) Call: 1-855-253-6867 Options Available: Van/car

Meridian Health

Call 1-866-606-3700
Options Available: Bus passes, van/car (when medically necessary), mileage reimbursement
For more information or questions about these transportation options, call your plan or visit your plan website.

Meridian Complete

Call 1-855-580-1689
Options Available: Bus passes, van/car (when medically necessary)
For more information or questions about these transportation options, call your plan or visit your plan website.

Molina Healthcare

Call 1-844-644-6354
Options Available: Bus passes, van/car, mileage reimbursement
For more information or questions about these transportation options, call your plan or visit your plan website.

YouthCare Health Choice Illinois

Content: Call: 1-844-289-2264 Options Available: Van/car ***Youth under the age of 18 years old cannot ride independently and must be accompanied by an adult at least 18 years of age or older***

Erie Now Uses Right Refund™ to send patients refunds.

If you overpay your Erie bill, you may receive a communication from a company called Right Refund™. You will need to follow the instructions in the message to receive your refund.

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